Operations Coordinator

We are seeking a dedicated Senior Administrator to join our growing e-commerce business. This role is pivotal in supporting the company as a whole. The ideal candidate will possess strong administrative skills, an understanding of HR, experience in customer service and the ability to communicate effectively across all levels of the organisation. This is a varied and fluid role, so the ability to react and adapt is essential.Before applying for this role, please read the following information about this opportunity found below.ResponsibilitiesDevelop job descriptions and post vacancies on various platforms. Review CVs and conduct interviews.Facilitate onboarding processes for new employees, ensuring compliance with company policies and procedures.Assist in the development and implementation of HR policies and procedures that align with organisational goals.Provide support for employee relations issues, addressing concerns in a timely and professional manner.Maintain employee records and ensure confidentiality of sensitive information.Oversee Customer Service department assist with workload if required.Undertaking disciplinary investigation.General administration and liaison with suppliers to ensure the welfare of employees, the provision and maintenance of facilities across the premisesAd-hoc administration support to senior managementCreating and working with performance reports/dataUpdating risk assessments, maintaining H&S recordsSite/Equipment maintenance scheduling and recording.We would like someone who isAn excellent communicator, self motivated and flexible with regard to duties to be carried outA 'Go To' person with a 'Can Do' attitudeProfessional and confident, able to maintain strict confidentialityStrong administrative and organisational skills with great attention to detailExperienced and familiar with Microsoft Outlook, Word and ExcelPrevious HR admin experience would be a bonusSage accounting package knowledge would be useful

Created: 2025-07-03