Administrative Assistant

Company DescriptionBody and Mind Healthcare Clinic, an NHS provider, is dedicated to delivering excellent mental health and wellness services to the community. Known for our compassionate care and innovative approaches, we strive to support individuals in achieving their best mental and physical well-being. Our clinic is located in Edgware and serves as a trusted resource for accessible and professional healthcare. We focus on personalized care, integrating advanced technologies such as AI-driven customer service to enhance patient experience and efficiency. Role DescriptionThis is a full-time, on-site role for an Administrative Assistant specializing in AI-based customer service at Body and Mind Healthcare Clinic in Edgware. The Administrative Assistant will handle a range of tasks, including managing administrative duties, coordinating schedules, providing professional communication with patients and staff, and supporting executive tasks. Other responsibilities include maintaining organized records, ensuring excellent customer service, and managing clerical and operational needs. QualificationsStrong Administrative Assistance and Clerical Skills, including data entry, organization, and maintaining accurate recordsProficiency in Executive Administrative Assistance, including calendar and schedule management and handling confidential informationProfessional Phone Etiquette and Communication skills with the ability to interact effectively with clients and staffExperience with AI-driven customer service tools is preferredAbility to work independently and collaboratively in a fast-paced environmentStrong problem-solving and multitasking abilitiesFamiliarity with healthcare or mental health settings is an asset

Created: 2026-04-30