Customs Manager

Job Description Customs Team Leader Road Freight (Day Shift)Location: Hythe - office basedSalary: Up to 45,000 + BenefitsAre you a customs professional who thrives on bringing structure, improving processes, and building high-performing teams?Were partnering with a well-established logistics provider looking for a Customs Team Leader to take ownership of their Road Freight Customs function. This is a day shift rolea rare advantage in this sectorwhile offering full leadership oversight across both day and night operations.This Customs Team Leader role is ideal for someone who not only understands customs inside out, but also enjoys creating order, driving consistency, and developing people.The RoleAs Customs Team Leader, you will: Lead, coach, and develop a structured, high-performing customs team Bring process, consistency, and best practice into daily operations Oversee end-to-end import and export customs clearance Act as the escalation point for complex or high-risk entries Ensure full compliance with HMRC, DEFRA, and regulatory requirements Review and refine SOPs, workflows, and operational procedures Monitor KPIs, accuracy, and service levels, driving continuous improvement Build strong relationships with customers and internal stakeholders Oversee duties, taxes, and deferment accounts with a focus on accuracy Youll also have responsibility for the night shift team, ensuring alignment, visibility, and consistency across the full operation.What Were Looking For35+ years experience in HMRC customs entry processing (CDS essential) Strong knowledge of HS classification, tariffs, and compliance Experience with DEFRA, IPAFFS, and related systems Background handling temperature-controlled / perishable goodsCargoWise experience (essential) Previous team leadership or supervisory experience preferred Who You Are A leader who is process-driven and detail-focused Passionate about building structure, improving workflows, and creating consistency Experienced in developing teams and raising performance standards Organised, with the ability to prioritise in a fast-paced environment A clear communicator who fosters a one team culture Proactive, accountable, and solutions-oriented Why Apply?Day shift role highly sought-after in customs operations Salary up to 45,000 Opportunity to shape processes and build a strong team culture Leadership role with real influence across day and night operations Supportive, collaborative working environment If youre ready to take ownership, bring structure to a growing function, and build a team youre proud ofthis is your opportunity.Apply now or get in touch for a confidential discussion.JBRP1_UKTJ

Created: 2026-04-29