Insurance Officer / Administrator

About the role Please make sure you read the following details carefully before making any applications. As an Insurance Officer, you will provide essential administrative and operational support to the Council insurance function, helping to ensure that insurance claims are managed efficiently and in accordance with financial regulations and best practice. Working within the Accountancy team you will provide support handling insurance claims from initial notification through to resolution. This will include liaising with internal colleagues and a range of external partners such as insurance brokers, insurers, claims handlers, solicitors and loss adjusters to progress claims effectively. You will be responsible for maintaining and updating the insurance claims database and assisting with the development of associated systems and processes. You will also assist with the annual insurance renewal process, providing insurancerelated advice where appropriate, and contributing to reports for senior officers, members and partner groups. About you We are looking for a wellorganised and detailfocused individual with a good general education (including GCSElevel Maths and English or equivalent). You will also have excellent communication and interpersonal skills,and be confident working with a wide variety of stakeholders as you share information and advice, along with also being a great team player. Strong literacy, numeracy and IT skills, with the ability to use Microsoft applications confidently and accurately to manage information and maintain records are also essential. Experience within the Insurance sector specifically of handling and processing insurance claims would be an advantage. About us Our last Local Government Association Peer Challenge highlighted that EDDC is a great place to work, with engaged staff and members and we couldnt agree more. Youll be joining an organisation that puts people at the heart of everything we do, working collaboratively with our communities to deliver highquality services and create an outstanding place to live, work, visit and enjoy. xcunqrw With a strong focus on wellbeing, a highly flexible and supportive hybrid Worksmart approach, and a commitment to continuous learning and development, you can be confident of joining a workforce culture where colleagues are empowered to be Happy, Healthy and Here.

Created: 2026-04-30