Client Director

Job Description Job Title: Client DirectorLocation: Hitchin (1 day in office per week)Salary: 60,00065,000Benefits: Car allowance, performance bonus based on retention and new businessAbout the Company: A well-established, nationally recognised insurance broker with a strong reputation across commercial lines. Known for its technical depth and long-standing client relationships, the firm is investing in succession planning and is now looking to bring in a future leader to take over a substantial, loyal book of business. The business has a stable team, robust claims support, and an experienced senior figure who will gradually hand over long-held accounts.Role Summary: This role offers the chance to inherit a high-value commercial book including construction and motor trade clients with further growth expected over the next 3 years. Youll work closely with a senior director who is looking to step back and will mentor you into the roles full responsibilities. With a strong focus on technical capability and first-class client service, youll spend most of your time out meeting clients, supported by a specialist in-house claims and HNW team.Key Responsibilities: Manage an established commercial portfolio: ensuring smooth succession and long-term client retention Develop technical solutions for construction, motor trade and related sectors: supporting client confidence and renewal success Build strong relationships with mid-to-large clients: enhancing service and identifying opportunities for improvement Meet clients on-site and on the road: strengthening engagement and understanding their operational needs Support continued book growth as additional accounts transfer over time: contributing to the firms long-term strategyRequirements: Strong technical grounding across commercial insurance Experience with construction, motor trade or similarly complex commercial sectors Confident, direct communicator able to manage demanding clients professionally Hands-on approach with a genuine focus on service and long-term relationship managementIf this role isnt quite right, its still worth speaking to one of our specialist team we may be working on something that hasnt hit the market yet.Related Job Titles: Commercial Account Executive, Commercial Broker, Senior Account Handler, Client Manager, Corporate Broker

Created: 2025-12-18