ICT Apprentice

An exciting opportunity is available for an enthusiastic individual to join an IT Support company as an Information Communication Technician (ICT) Level 3 Apprentice. This role is ideal for someone passionate about IT, eager to develop technical skills, and ready to support the digital operations of a growing business.Have you got what it takes to succeed The following information should be read carefully by all candidates.DutiesProvide first-line technical support to staff and end-users, resolving issues related to hardware, software, and network systemsInstall, configure, and maintain IT equipment, including computers, mobile devices, and printersSupport the management and deployment of operating systems and application softwareMonitor and maintain network infrastructure, including Wi-Fi, LAN, and telephony systemsAssist with cyber security tasks and participating in IT security awareness initiativesHandle data backup and recovery proceduresCreate and update technical documentation and user guidesDeliver excellent customer service both in-person and remotelyCollaborate with IT colleagues and other departments to solve problems and improve servicesCANDIDATE REQUIREMENTSIndependent skillsTeam work skillsOrganisational skillsGood written and oral communication skillsSelf-MotivatedMeets the eligibility belowELIGIBILITYLiving in the North East area of England (County Durham, Gateshead, Newcastle, North Tyneside, Northumberland, South Tyneside, and Sunderland)Employed, self-employed, career changers, returners to work or unemployed within the last 12 months.Have the right to live and work in the UK.Have access to a reliable internet connection with a PC/ Laptop.Sound like you? Then send us an application and we will let you know if you are suitable for this position, or one of the other roles we have available.TPBN1_UKTJ

Created: 2025-10-11