Business Analyst - Invoicing & Insurance

Company description:Below, you will find a complete breakdown of everything required of potential candidates, as well as how to apply Good luck.XPO, IncJob description:Logistics done differently.Are you a data-savvy professional with a passion for turning numbers into insights? Do you thrive in a fast-paced, stakeholder-facing environment? If so, we want to hear from you!Were looking for a Business Analyst Invoicing & Insights to join our dynamic Invoicing & Insurance team. This is a newly created role a fantastic opportunity to make it your own! Its a dual-role position that combines hands-on operational tasks with data analytics and reporting responsibilities. Youll play a key part in ensuring day-to-day invoicing accuracy while also delivering insights that help drive the department forward and support strategic decision-making across our UK & Ireland logistics operations.The role is based at our Head Office in Crick, with hybrid working available following the initial training period.Join a collaborative team, work on impactful projects, and gain exposure to senior stakeholders. This role offers great opportunities for growth and cross-functional experience.Pay, benefits and more:Were looking to offer a competitive salary . We offer 25 days holiday (plus bank holidays), as well as the option to buy additional days. Access to high street discounts, cycle to work and salary sacrifice car schemes. Workplace pension and a range of employee perks to support your wellbeing.What youll do on a typical day:Reporting & Analysis Responsibilities:Deliver reporting and analysis across all invoicing and insurance functionsCollaborate with Operations, Sales, Contract Managers, and Finance to enhance reporting processesAnalyse customer revenue vs expectations and identify improvement opportunitiesContribute to external revenue forecasting and risk analysisSupport projects that drive improved practices across the UK&I businessEnsure invoicing accuracy across multiple systems (V8, V7, V43, 1n, X1, SHARP, Cargowise, FO, SAP)Ensure compliance with internal processes and support ad-hoc analysisOperational Tasks:Raise manual (freestyle) invoicesCharge jobs on SHARPLog Goods in Transit (GIT) claims and raise credits for those claimsResolve invoice queries within a 72-hour SLAHandle queries related to SHARP and SAP invoicesReconcile pre-bills with SHARP dataClear and manage emails from the CI mailboxWhat Youll Need to Succeed:Essential:Intermediate Microsoft Excel skillsStrong analytical mindset and attention to detailExcellent communication and problem-solving skillsData analyst experienceGood systems knowledge (reporting and operational)Ability to pick up new systems quicklyBeneficial:Experience with Power BI and SAPPrevious experience in a stakeholder-facing roleBilling or invoicing knowledgeInsurance knowledgeBackground in logistics or supply chainBe part of something big.We strive to create an inclusive environment for all our colleagues, where everyone feels welcomed, empowered and where you can bring your true self to work. You may not feel you tick all of the boxes we have written above, so even if your experience doesnt precisely match the job description but you feel you have the skills needed, please feel free to reach out to our recruitment team for an initial discussion. Your skills and passion set you apart and we welcome diverse people and perspectives at XPO. We encourage applications from people of all different backgrounds and identities. To empower you to do as well as possible during the recruitment process, if you require any changes or amendments to our application and interviews, pleasedont hesitate to let us know.TPBN1_UKTJ

Created: 2025-07-22