Head of Sales

Role overview As the Head of Sales you will be required, through a strategic and hands on approach, to manage the sales environment, the people and the process to maximise the profit opportunity and customer satisfaction.Key responsibilities As the Head of Sales your key responsibilities will be:To manage the sales process in order to maximise gross profit earning potentialTo manage the sales environment and ensure compliance with the Sales ProcessTo meet prospective and existing customerTo manage the sales team to ensure all F&I and insurance related products are offered to every customerTo ensure compliance with the FCA RegulationsTo ensure a daily sales meeting is carried out each morningTo ensure the customer has an exceptional experience by continuously reviewing and improving customer care standardsTo be fully compliant with Mystery Shop Standards as set by our Brand partnersTo manage the process of vehicle ordering of new cars and the stock control of new and used vehicles. To conduct a monthly review with each Sales ExecutiveTo carry out appraisals of used vehicles as necessaryTo handle dissatisfies customers professionally and resolve any complaints in a timely manner.To ensure the Dealerweb system is completed, updated and utilised to maximum effect.What's in it for you? With our benefits there is something good for everyone. We're a progressive business that believes building a good team culture is not only good for everyone who works for us – but it makes a difference to how we engage with customers too. That's why when you join Citygate, you can expect to receive a wide range of impressive employee benefits including:Access to our in-house training academy for everyoneElectric Vehicle (EV) Training levels 1- 4 for specific rolesInternal career progression opportunities across our various brands and locationsHigh street discountsWellbeing portalEmployee assistance programmePurchase, service and parts discountsEmployee referral schemeStandard company benefits such as pension, life assurance cover, competitive holidays and cycle to work schemeAbout You The successful candidate for our Head of Sales position will ideally possess the following skills and experience:Strong background in sales managementExcellent communication and leadership skillsProven track record of achieving sales targetsAbility to work well under pressure and have a strong attention to detailWhy Citygate Citygate is a highly successful, privately owned business that has grown significantly over the past twenty years to 650 employees across multiple locations including London, Berkshire, Hertfordshire and Buckinghamshire. We work with global brands (Volkswagen Passenger Cars, Volkswagen Commercial Vehicles, SEAT, CUPRA, ŠKODA and Kia), provide excellent quality training and internal progression opportunities.#J-18808-Ljbffr

Created: 2026-03-18