Civil Enforcement Officer - Haywards Heath, RH16 1SS

Civil Enforcement Officer - Haywards Heath, RH16 1SSMid Sussex District CouncilAre you someone who enjoys being out and about, working independently, and helping your local community run smoothly?We’re looking for a Civil Enforcement Officer to join our friendly Contracts and Services team, delivering a fair, customer‑focused parking enforcement service across Mid Sussex.This is a role where you’ll make a real difference—keeping roads safe, supporting local businesses, and helping residents and visitors by providing clear, confident and polite guidance. If you’re professional, approachable, and enjoy a role that keeps you active, this could be the perfect next step.What You’ll Be DoingAs a Civil Enforcement Officer, you’ll be a visible and trusted presence in the district. Your responsibilities will include:Patrolling on‑street and off‑street parking areas on foot or by vehicleIssuing Penalty Charge Notices (PCNs) fairly and accurately in line with regulationsSupporting members of the public with parking‑related enquiriesUsing handheld devices and body‑worn cameras to record clear evidenceChecking signage, road markings and reporting any defectsCarrying out simple checks on parking equipment and enforcement toolsIdentifying and reporting abandoned vehiclesFollowing relevant legislation, Traffic Regulation Orders and council procedures to ensure safe, consistent operationsYou’ll work closely with a supportive team of fellow Civil Enforcement Officers and supervisors, while often managing your own patrols and workload independently.About YouWe’re looking for someone who:Has experience in a public‑facing role and can deal confidently and calmly with a wide range of peoplePays close attention to detail and can record information accuratelyCan remain professional, polite and helpful—even in challenging situationsWorks well alone and as part of a teamHolds a current, clean UK manual driving licenceIs comfortable working outdoors in all weatherIs willing to work early mornings, evenings, weekends and bank holidays on a rota basisYou don’t need previous enforcement experience—full training will be provided.Why Work for Us?Alongside a supportive team and a role that keeps you active and engaged every day, we offer a generous benefits package, including:Annual salary reviewsFree on‑site parkingFree electric vehicle chargingEmployee Assistance Programme (EAP) for wellbeing supportLocal Government Pension Scheme with excellent employer contributionsDiscounts with local businesses across Mid SussexIf you’re reliable, community‑minded, and ready for a role with variety and purpose, we’d love to hear from you.

Created: 2026-03-19