SC Cleared - Logistics Helpdesk Administrator

Job Description Security Cleared (SC Cleared) - Logistics Helpdesk AdministratorLocation: Hatfield Business Park, Hatfield AL10Contract: 24/11/2025 - 31/05/2026Pay: Umbrella: 18.58 per hourAbout the RoleWe are seeking a Logistics Helpdesk Administrator to join a busy and reactive team supporting Inside Sales, Projects, and Delivery Management. This is an office-based role for the initial training period (minimum 3 months), with the potential for hybrid working later.Key ResponsibilitiesRespond to emails, tasks, and Teams calls from internal teamsAmend and update orders in WMCSObtain Proof of Delivery (PODs) and progress claims within deadlinesArrange carriage forwards and manage suspended ordersLiaise with couriers for quotations, deliveries, and invoice queriesHandle returns requests, coordinate collections, and process credits in SAPProcess Buy & Store orders in WMCSProvide cover for creating commercial invoice paperwork for international shipmentsEssential SkillsStrong communication skills and confidence when speaking with peopleExcellent organizational and multitasking abilitiesAbility to remain positive and proactive under pressureAttention to detail and accuracy in processing orders and invoicesAbility to learn new systems quickly (WMCS and SAP experience desirable)Additional InformationSecurity Clearance (SC) requiredPrevious experience in logistics or a similar role is desirable but not essential

Created: 2025-12-11