Order Processor

My client are looking to appoint an Order Processor on a permanent, full-time basis to support their growing organisation.Responsibilities:*Process customer orders through email, Zendesk, and phone channels.*Handle customer inquiries efficiently via telephone, email, and Zendesk.*Ensure all orders are processed within the same day, and respond to customer inquiries in a timely manner.*Provide customer support, helping to resolve any issues related to orders and products.Required Skills & Qualifications:*Confident, assertive, and experienced in customer service/inbound sales.*Knowledge of SAP is a distinct advantage.*Excellent telephone manner with the ability to stay composed under pressure in a fast-paced environment.*Strong attention to detail, with the ability to handle various customer inquiries while communicating the company’s warranty and replacement procedures.*Competent in Excel and proficient in basic office tools.*Outgoing personality with excellent communication skills, good judgment, and initiative.*Self-motivated with a strong focus on customer service and the ability to work effectively under pressure.Hours of work are (Apply online only) Monday to Friday, this is an office-based role...

Created: 2025-07-26