Technical Operations Administrator (FTC)

Objective of the role To provide efficient and pro-active administrative support to the Technical Operations Departments. Hours35 Hours per week Monday to Friday. . Main Duties General Administration Technician NatWest expensesEnsuring technician NatWest statements are submitted in accordance with Standard Operating Procedures (SOP’s)Checking techs have completed NatWest correctly and all receipts are providedRecording all relevant information on central SharePoint spreadsheetFollow up with technicians where errors/irregularities are notedPrepare monthly audit selection for Technician Team Managers to complete Technician UniformOrdering new uniform requested by techniciansEnsuring stocked uniform is monitored and accounted for and disposed of when requiredLiaise with Technical Training Team and provide update on uniform orders for new technicians through the induction process Fleet Support Renewing road taxDealing with PCN and traffic offences related queries Adhoc dutiesHotel Bookings when requested by internal staffRaising PO's for consolidated invoices and notification to Accounts PayableProcessing Toll Tag paymentsUpdate technician database (new starter and leavers)Logging Agent Network PAS43 and insurance detailsRecording technician holidayRecording Technician SicknessDealing with Telephone and email queries efficientlyChecking ABS Task list for Technician attachments and assigning to associated RSA case file You will also be responsible for the following: Health & SafetyTo ensure that your work area is kept safe and tidy at all times.To abide by the Health & Safety Work Act 1974.To notify the Company Health & Safety officer or the Managing Director of any Health & Safety issues which may cause harm to fellow employees. TrainingTo advise your Manager of any areas of work for which you require any additional training.Quality Management SystemTo work as a member of a team within the quality system and follow all documented quality procedures and instructions. Key Performance AreasTo work towards achieving 100% on all Company, departmental, team and individual key performance targets. AppraisalsParticipate and contribute towards individual annual appraisals, team meetings and regular one-to-one assessment sessions. Regulatory To work within and be compliant at all times with all relevant regulations and legislation applicable to the role.

Created: 2025-07-23