Quality and Compliance Manager - CQC and Operations

Your new company A health-related Charity, based in the Guildford area is seeking a Quality and Compliance Manager ideally with previous experience in a residential or multi-service care setting or very similar environment. The role is office-based with the option to work from home 1 day a week if preferred. Applicants must have previous experience of working with CQC regulations. Your new role In this role you will oversee and manage all aspects of regulatory compliance, governance and quality assurance. The role ensures that all services meet CQC standards and organisational policies. Ensuring compliance with CQC regulations, standards and relevant legislation. Developing and maintaining a structured audit schedule across all domains. Monitoring audit outcomes, safeguarding, incidents, complaints, and action plans, escalating significant risks as needed. Acting as the organisation's GDPR lead, ensuring data protection policies are implemented, regular risk assessments are developed, staff are trained and breaches are appropriately managed and reported. Overseeing implementation and use of policy software Ensuring policies are current, GDPR-compliant, accessible and understood by staff. Producing monthly KPI dashboards, compliance reports and trend analyses. Preparing & collaborating with Registered Managers in readiness for CQC inspections and external audits. Ensuring evidence, documentation and processes are ready for review. Providing guidance to Registered Managers on compliance matters. For full details please get in contact. What you'll need to succeed You will have a relevant qualification in either health/social care or governance/compliance. You will have a minimum of 2 years' experience in quality, governance or compliance in health/social care. Strong knowledge of CQC regulations and audit processes as well as GDPR requirements. Excellent analytical and organisational skills Strong written and verbal communication skills; able to influence senior colleagues Ability to collaborate with cross-functional teams and influence stakeholders to ensure compliance goals are met. What you'll get in return Salary 45-50000 Free parking Free on-site gym What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk TPBN1_UKTJ

Created: 2025-12-16