Technical Support
Hewett Recruitment - Great Malvern, England
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Overview An established technology services company is looking for aSupport Technicianto join its Service Delivery team. The organisation specialises in supporting enterprise clients with technology.The company prides itself on providing excellent service, empowering staff to take ownership, and making a real impact for its customers.The Role This role is well-suited to someone with experience in IT support who enjoys a mix of hands-on technical work and customer interaction.ResponsibilitiesMonitoring and managing stock, inventories, and ordersProviding 1st line technical support queries via email and phoneLogging, escalating, and tracking support tickets through to resolutionLiaising with customers, end-users, and third-party suppliers to resolve issuesSupporting device lifecycle management, including replacements and repairsWhat’s on OfferSalary £26,000 - £28,000 DOEPrivate medicalFlexible working hoursFree onsite parkingSupportive team culture, social events, and opportunities to develop your skillsRequirementsPrevious experience in an IT support or technical support roleStrong organisational and problem-solving skillsGood communication skills, with the ability to work directly with end-usersRight to work in the UK (sponsorship not available)#J-18808-Ljbffr
Created: 2025-09-08