Retention Specialist

Job IntroductionWe are seeking a Renewals Specialist to join our Mercedes Benz division at Mercedes Benz of Lincoln Dealership.Your working hours will be 8:30am to 5:30pm, Monday to Friday.We offer an excellent basic salary with OTE up to 40,000 plus benefits.We are looking for a highly organised professional with up-to-date knowledge of financial products and campaigns.Role and ResponsibilitiesActively generate renewals leads and coordinate appointment bookings across the Mercedes Benz Group to drive vehicle sales using available systems and databases.Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.Engage with customers through our live chat platform to manage incoming enquiries.Conduct daily prospecting, run campaigns within designated systems, and update KPIs and efficiencies consistently.Contribute to increasing the Dealerships retention rates and achieving set targets.Liaise directly with our client database, maintaining a high standard of professionalism.Exceed internal and external customer expectations in line with company best practices.Perform any other reasonable duties as directed by your manager.About YouPrevious experience in the motor trade is advantageous, however if you are able to demonstrate previous experience in a busy sales environment role full training will be provided.Excellent communication skills and strong administrative abilities.High attention to detail, ensuring all paperwork is completed accurately and securely.Ability to work independently or as part of a team, collaborating with dealership staff to provide a smooth service for customers.Experience within the automotive or car dealership sector is preferred but not essential.What we offer25 days holiday plus bank holidaysCompany PensionWellness ProgrammeSick PayGroup life insuranceStaff discount on car servicingListers Benefits discounts on retailers, restaurants, cinemas & holidaysLong service and loyalty incentivesStaff referral schemeIn-house, manufacturer & professional qualificationsFree Parking / On-site ParkingCompany EventsWhy Listers?Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK. There is a reason why this is the case, actually theres over two and a half thousand reasons, our team. xjdpvnf Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the worlds most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be Listers has a career for you.

Created: 2026-03-18