Bookings Advisor (Automotive/Administration)

Bookings Advisor (Automotive/Administration) Gloucester, England 25,000-30,000 (50k+ OTE) + Training + Progression + Commission + Pension + Perks Are you a Bookings Advisor or similar, with a background in the automotive industry, and previous experience within an administrator/advisor role or similar, looking to join a well-established, rapidly growing, legacy company, rich with nearly 50 years of history, operating out of 15+ dealerships across the Southwest and Wales? Do you want to be a key member in a team of highly skilled specialists, recognised as leaders within the automotive industry, joining a company offering not just best-in-class in-house training, but also scalable career progression opportunities in addition to impressive technical development? On offer for the successful Bookings Advisor or similar is the unmissable opportunity to join a well-established, highly-respected company undergoing a period of rapid expansion, offering not just impressive career progression opportunities, but also the chance to increase your earnings through overtime etc Presenting itself is the opportunity to become a leading figure in a team of highly skilled specialists, recognised as industry leaders, known for their highest level of service and premium quality workmanship in every job they undertake. In this role, the successful Bookings Advisor or similar will be responsible for the response and assistance to customer enquiries both via phone as well as email, booking service appointments, accurately logging requests/repairs. In addition, you will also be responsible for creating accurate, detailed job cards for technicians. On top of this, you will be responsible interdepartmental liaison regarding parts, repairs, diagnostics, updates etc Finally, you will be responsible for following manufacturer guidelines for booking and servicing processes. The ideal Booking Advisor or similar will have a background within the automotive industry as well as previous experience within an administrator/advisor position or similar. On top of this, you will also have strong organisational, and communicational skills, both written and verbally. The Role: Answering customer enquiries Schedule services/repairs Creation of detailed job cards The Person: A background within the automotive industry Previous experience in a Service Manager role or similar Strong communicational and organisational skills Reference: BBBH23077 Keywords: Service, Operations, Automotive, Dealership, Manager, Finance, Progression, Training, Gloucester If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at our website. TPBN1_UKTJ

Created: 2025-12-11