Field Delivery Manager

Job DescriptionWere looking for a Field Delivery Manager to lead a team of engineers delivering exceptional service to customers with a particular focus on one key client, making up around 60% of the role. If you thrive on leading teams, driving performance, and ensuring safe, efficient service delivery, we want to hear from you!What youll do:Lead, coach and manage a team of field engineers across multiple sitesEnsure safety, compliance, and outstanding service are maintained at all timesSupport and supervise performance to meet operational KPIs and customer expectationsBuild strong customer relationships and manage any on-site issues or complaintsMonitor budget performance, cost control, and identify efficiency opportunitiesCoordinate call-out rotas, equipment, fleet use, and engineer schedulesIdentify training needs, onboard new engineers, and support succession planningAct as a key support to the Service Delivery Manager when requiredWhat we offer:Competitive salary and overtime ratesCompany van, fuel card, tools, and PPE provided25 days paid holiday plus all bank holidaysPaid sick leaveComprehensive benefits package, including: 7% matched pension contribution, life assurance, employee assistance programme, referral scheme, high street discounts, cycle-to-work scheme, discounts on Johnson Controls productsExtensive on-the-job and cross-training opportunitiesSupportive and collaborative team environmentAccess to business resource groupsLong-term career development opportunitiesDue to the nature of this position, we are only able to consider applicants who currently have the unrestricted legal right to live and work in the UK. We are unable to provide sponsorship or assist with visa applications for this role.What were looking for:Previous experience in the fire suppression industry is essential candidates without this will not be consideredProven experience managing teams in a field-based engineering environmentStrong leadership, coaching, and performance management skillsExcellent planning, multitasking, and communication abilitiesA proactive, solution-focused mindset with commercial awarenessComfortable managing safety protocols, audits, and compliance requirementsAbility to work cross-functionally and build strong stakeholder relationshipsIf youre ready to lead from the front, inspire your team, and make a real impact on service excellence apply now and be part of something big!#LI-VS2#LI-Onsite#RMDFL

Created: 2026-05-03