SSC Senior Assistant - Learning & Development - Professional Qualifications

Job DescriptionIdeas | People | Trust Were BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate todays changing world. We work with the companies that are Britains economic engine ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. Well broaden your horizons Our Shared Service Centre team (SSC) provides essential support to a number of teams across our firm. As well as assisting on large-scale operations, beyond the capacity of a core specialist team, they provide the unparalleled expertise we need to keep moving forward. As part of this friendly department, youll have the chance to work on exciting projects and develop your skillset. Theres real opportunity, making it a great chance to use industry knowledge and experience to solve problems in your next career step, or it can be a place to learn if youre just starting out. If you want to work on important projects and explore your potential, well give you the friendly, supportive working environment to go far. Well help you succeed Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships. Youll be someone who is both comfortable working pro-actively and managing your own tasks, as well as confident collaborating with others and communicating regularly with senior managers, directors, and BDOs partners to help businesses effectively. Youll be encouraged to identify and draw attention to opportunities for enhancing our delivery and providing additional services to organisations we work with. The firm is looking to recruit a Learning and Development Administrator to support BDOs Shared Service centre (SSC). This team is one of several Hubs within BDOs rapidly growing SSC. SSC team members work internally within the business providing support to the external facing members of BDO. To provide support for the overall PQ (Professional Qualifications) Group service delivery, to ensure the needs of internal customers and SLAs are met.To develop as a subject matter expert for L&D administration and represent industry best practice. Working closely with the Professional Qualifications and SSC L&D Team to manage central administration and enable the analysis of the learning offering. This role reports into the Learning and Development Team Leader.Youll be someone with: Experience of working with learning management systems Experience of working with external vendors and managing billing, invoicing and service level agreementsExcellent IT / Excel skillsStrong stakeholder engagement and experience of collaborative working in a Centre of Excellence Model preferableExperience of learning analytics and interpretation of data to produce meaningful reports and informationSome stakeholder management skills demonstrating appropriate levels of gravitas and credibility At BDO, well help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. Were in it together Mutual support and respect is one of BDOs core values and were proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, well support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, youll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value for the companies we work with and satisfying experiences for our colleagues, so weve invested in state-of-the-art collaboration spaces in our offices. BDOs people represent a wealth of knowledge and expertise, and well encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, youll never stop learning at BDO. Were looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why were always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions Weve got a clear purpose, and were confident in our future, because were adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.

Created: 2026-05-03