Workshop Supervisor

Job DescriptionWorkshop ControllerStratstoneMercedes Benz, GlasgowCompetitive salary plus bonus and pension, critical illness pays, life assurance, 33 days holiday (including bank holidays), exclusive company discounts on used car purchases, leasing deals and aftersales services We have an exciting opportunity to join our growing team as a Workshop Controller. In this role you are a key influencer who will work closely with both the Service Reception and Parts Teams. Become part of what is already a fantastic journey. The possibilities are endless.What does the role of Workshop Controller involve?Accounting for and managing Technicians time when working on jobs.Ensuring Job Card write up compliance with regards to OEM Warranty Procedures.Managing and improving workshop Productivity and Efficiency by allocating the correct jobs to the correctly skilled technicianIdentifying Technician Training Needs.What do you need to succeed as a Workshop Controller?Proven experience within a service department in the motor industryAn excellent understanding of systems and processes operated to within this environmentA strong knowledge of Health and SafetyConfident with dealing with people at all levels, be able to build an immediate rapportExcellent planning and organisational skillsComfortable in negotiating and influencing situationsLead by example to deliver an outstanding customer experience every timeLife at Stratstone;Enjoy 33 days annual leave (including bank holidays), giving you more time to relax, recharge, and do what you loveCelebrate your special day with an extra day off on your birthdayOur industry-leading Family Leave Policies ensure youre supported when it matters mostTake a paid day to volunteer and give back to a cause close to your heartWe believe in recognising dedication and loyalty, thats why we celebrate long service milestone anniversariesUnlock your potential with tailored training and endless career growth opportunitiesCommute for less with our cycle to work scheme Access high street discounts to make the everyday a little more rewardingKnow someone perfect for Lithia UK? Earn rewards through our internal referral schemeAt Lithia UK, our growth is powered by our people:As one of the largest automotive retailers globally, were passionate about transforming the future of personal transportation and setting new standards for exceptional customer experiences. Our valuesEarn Customers for Life, Improve Constantly, Take Personal Ownership, and Have Fun!fuel everything we do. Join us, and youll be part of a team that embraces innovation, champions personal growth, and celebrates success together. If you're ready to make an impact in an environment that empowers you to drive change, wed love to have you with us on this journey.

Created: 2025-06-25