Operational Risk & Incident Manager

Job DescriptionHarvey Nash are delighted to be working with our client to appoint into a new senior role. This is a truly unique role for a highly experienced financial services professional, to take entire enterprise wide responsibility for leading on any operational breach & incident activity for their business. This is a business wide role, responsible for the entire life cycle of any such activity - driving forward all aspects of operational incidents/reg breaches from initial identification, categorisation through to remediation and successful closure. Please note this is NOT a Tech only role - we are looking for someone with a strong operational business background spanning all areas within a business. Another key focus of this role is regulatory compliance aspects required within financial services - as such we can only consider candidates with extensive experience within this sector, specifically FCA, PRA and ICA.I'm looking for a background specifically in financial services, either in an internal role or for a consultancy providing services to FS clients. You will be the manager overseeing all operational risk and enterprise incidents across business, technology and third party suppliers.Candidates must be based locally and able to work weekly on site in Glasgow (a minimum of two days a week on site).To recap, please send your CV if you meet the below criteria: A proven track record in operational risk and incident/breach management within UK financial services. Strong knowledge of UK regulatory frameworks (eg including FCA Handbook, Consumer Duty, SYSC, GDPR. Experience working with cross-functional teams and managing complex investigations. Excellent analytical, communication, and stakeholder management skills. Familiarity with governance frameworks and risk assessment methodologies. Extensive experience of effectively communicating to a range of stakeholders across the business, from operational staff up Executive level. Based local to Glasgow to be on site minimum 2 days per week.

Created: 2025-08-16