Centralised Receptionist

We're recruiting for a Maternity Cover Telephonist for our Centralised Reception team at our Hillington Head Office in Glasgow.We offer: 33 days' holiday Private healthcare Generous employee discounts Life assurance Training opportunities Maternity and paternity packages Flexible leave ...and much more!HoursTemporary over the summer months.Full time: Monday - Friday 9am - 5pmAbout the roleAs a Telephonist, you will ensure our customer enquiries are dealt with in a friendly, professional manner and that the customer experience is seamless from start to finish.This role would suit someone with a fantastic telephone manner and a genuine interest in giving our customers the best experience possible.Day-to-day duties Managing a very large volume of customer calls for the Group Ensuring calls are dealt with effectively and efficiently Answering inbound calls for both sales and service customers. Providing the highest level of customer service Making outbound calls when required Logging information and managing internal systems General administration duties when required Communicating with branches, management and stakeholders throughout the business

Created: 2025-07-20