Surgery Support Agent

Job Title: Surgery Support AgentLocation: Glasgow City CentreHours: 40 per week (including 1 in 3 Saturdays)Salary: From £25,400Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.For over 35 years, millions of patients have trusted Optical Express with their eye care. As the Uk’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.Do you want to be part of a team that literally changes lives? In return you'll have the opportunity to develop your career through ongoing training and development.Job Role:Scheduling surgery with patients & clinicsManaging diaries and surgeon schedulesCommunicating with surgical staff, patients & clinics via email and telephoneManaging departmental communication via a department mailboxManaging and maintaining department spreadsheetsThe ideal candidate will:Possess a willingness to learnHave excellent organisational skillsPay attention to detailHave excellent communication skillsHave ability to work under pressure in a fast paced environmentBe able to deal with changing prioritiesWhat’s in it for you?Competitive salaryCareer progressionFree or discounted optical products/proceduresDiscounted prescription and non-prescription eye care (including family)Cycle to work schemeThis is a fantastic opportunity to join an established organisation where you will have the support to grow and develop within a professional working environment.Optical Express is an equal opportunities employer.

Created: 2025-07-26