Head of Operations

About the CompanyOur client is a well established, privately owned logistics and transport business with over 90 years of heritage and a strong regional presence. Operating from a modern, purpose built facility in the Northwest, the company is known for its operational reliability, customer focused service, and commitment to excellence.Now entering an exciting phase of strategic development, the business is undergoing a leadership transformation and investing in its people, systems, and long term sustainability. This is a values led organisation that prioritises quality over scale and offers a rare opportunity to make a lasting impact.The OpportunityWe are seeking a dynamic Head of Operations to lead all operational functions across warehousing, distribution, fleet, and compliance. Reporting to the Directors, you will manage a team of 77 and play a key role in embedding operational efficiencies, developing leadership capability, and supporting strategic growth.Key ResponsibilitiesLead and develop a team across warehousing, distribution, fleet, and night operationsDrive operational excellence through robust KPIs and continuous improvementChampion Health & Safety and ensure full compliance across all operationsBuild a high performing, motivated team cultureEmbed best practices across all operational processesCollaborate with the senior leadership team to align operations with strategic goalsSupport the integration of Power BI dashboards and data led decision makingConduct a full operational team review and restructure where necessaryCandidate ProfileWe’re looking for an experienced operational leader who brings:Proven success in leading multi functional teams in logistics, warehousing, or manufacturingA track record of building high performing teams and driving performance through KPIsStrong mentoring and coaching skills with a naturally engaging leadership styleConfidence in leading through change and challenging the status quoProficiency in using data and dashboards (e.g. Power BI) to inform decisionsCommercial awareness and the ability to align operations with business goalsA commitment to compliance, safety, and operational excellenceThe ability to engage both long-tenured and newly hired staffWhat’s in it for You?A rare opportunity to shape the future of a respected regional businessDirect impact on culture, performance, and strategic directionSupportive and collaborative senior leadership teamPurpose, autonomy, and long term growth potential

Created: 2025-10-28