General Manager

AtGather & Gather,we are known as one of the UK & Irelands most distinctive workplace catering experts, we are passionate about great food and great coffee and putting our employees and customers at the heart of everything that we do. We are currently recruiting for aGeneral Managerto join our wonderful team based atBigginHill .Location:TN16 3BNSalary: £45,000 -£50,425 per annum, weekend overtime rate are paid at x1.5Working Pattern: 40 hours per week, predominantly Monday- Friday, between 07:00-17:00 but weekends and overnight will be required in line with the race calendar, flexibility is a mustKey Responsibilities: Manage and coordinate the daily operations for Business & Industry (B&I) catering, bespoke race day catering, and hospitality services, ensuring high standards of food quality, timely service, and client satisfaction across all areas Supervise a core team of 9 permanent employees in the Murrays B&I team and a dynamic race day catering team of 10-12 staff, providing leadership, training, and motivation to ensure effective teamwork and the smooth execution of all catering events Develop and sustain strong working relationships with the relevant clients at the individual business Be the first point of reference for all client comments and concerns and take any necessary action. Conduct appropriate business review meetings with relevant clients to ensure that all targets, objectives and service level agreements are being met Ensure the site achieves the financial targets agreed with the client in line with the budget Prepare, produce and present a monthly financial report for the Operations Managers/Directors detailing financial performance, activity and plans for the relevant site and outlining any necessary action that has been taken To keep up to date with allCOSHHandHACCPprocedures and methodsOur Ideal Candidate: Previous experience within Contract Catering is essential Excellent client relationship management Organised with great attention to detail especially when it comes to finance Innovative and creative, experienced within the 3 service styles we offer - race catering, hospitality and retail Strong Financial acumen - proficient in Excel Attention to detail is a must Must be enthusiastic about data and analytics Adaptable and flexible to suit client needs at last minuteWhat's in it for you?Working with at Gather & Gather has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy. Personal Development and Training opportunities Life assurance scheme Pension scheme Holiday allowance Eye care A great wellbeing strategy - including access to our Employee Assistance Programme, salary financeAccess to Healthcare Support App which includesAnnual health check, Digital GP, Mental Health Consultations, Nutritional Consultations, Second Medical Opinion Family friendly support A holiday purchase scheme Regular social events and communication with our leaders Volunteering days Recognition schemes and people awards Long service awards Access to some great high street discount vouchers

Created: 2025-11-17