Service Delivery Leader

Service Delivery Leader Complex Services Location: Gateshead Salary: 15.80 per hour Vacancy Type: Permanent, 40 hours per week Closing Date: 31st October 2025 Are you passionate about making a real difference in peoples lives? Do you have the experience and drive to lead high-quality, person-centred care for individuals with complex needs? The organisation is on the lookout for a dedicated and experienced Service Delivery Lead to join their team. Youll work closely with the Complex Care Manager to support individuals with a range of challenging and complex needs, ensuring they live full, meaningful lives. The Role As a Service Delivery Lead, youll: Provide leadership and guidance to staff across multiple sites. Ensure the highest standards of care and support are consistently delivered. Develop and implement systems and processes that promote quality, safety, and inclusion. Collaborate with governing bodies and contribute to new business opportunities. Youll be part of a service that champions flexible, person-led support for people with a wide range of needs. There will be a requirement to provide a presentation at interview stage. Skills and Qualifications Minimum 2 years experience supporting individuals with challenging behaviour in a supported living setting. Experience in Positive Behaviour Support (PBS) and managing multi-site services. Full UK Driving License, and access to your own vehicle. Proven ability to support individuals with diverse needs including: ADHD Learning Disabilities Autism Foetal Alcohol Syndrome Personality Disorders Sensory Processing Needs Level 5 Diploma in Health and Social Care (or willingness to work towards it). On-call availability as part of the role. Benefits Birthday Off Celebrate your day with a paid day off! CQC Bonus 30 voucher for a Good rating, 50 for Outstanding Recognition Rewards Be celebrated for going above and beyond Excellent Training Ongoing development and learning opportunities Generous Annual Leave 25 days + 8 bank holidays (rising to 28 days after 5 years) Pension Scheme and access to their Employee Assistance Programme To Apply If you feel you are a suitable candidate and would like to work for this reputable company, please click apply to be redirected to their website to complete your application. TPBN1_UKTJ

Created: 2025-10-15