Assistant Manager

Job DescriptionAssistant Manager, Carvela MetroCarvela, deeply rooted in Italian heritage, leads the way in premium accessories with shoes and bags designed in the heart of Milan by women, for women. Each product reflects our commitment to exceptional design and comfort, with every collection thoughtfully designed. Our brand is shaped by timeless style and a design philosophy that empowers women of all ages to feel their best. Made with high-quality materials and shaped by Italian-inspired silhouettes, our collections are created to work as hard as the women who wear them.WE NEED YOU TO:Ensure service standards are consistently met in your store, through regular team motivation, training and developmentBe a mentor for your team by demonstrating service standards and leading by exampleEnsure store and company sales targets are consistently achieved by setting a monitoring these for your store and teamRegularly monitor teams KPIs and performance, putting plans in place for further development as and when needed alongside the store managerEnsure operational objectives of the store and company are upheld and maintainedEnsure all policies and procedures are consistently maintained through high standards of compliance at all timesRegularly update the store manager on trade and team performanceSupport your manager with recruitment and onboarding talent for your store, whilst working with the HR talent teamMaintain a high-performance team through regular one- to-one meetings.Build and maintain excellent customer relationships for repeat businessSupport the store manager to maintain staff rota, remaining reactive to trading patterns, Christmas & salesMonitor and manage stock deliveriesWork with head office merchandising team to ensure restock accuracyCoordinate store stock take and main stock accuracy standardsOrganise and execute impactful store promotions to boost overall sales for storeProtect the Kurt Geiger brands and ensure all team members meet personal presentation standards and policies.Ensure your team maintains excellent visual presentation of store which is consistent with company/VM guidelinesKeep up to date with new fashion trendsBe an ambassador for your team and storeRequirementsPrevious retail management experienceStrong understanding of fashion trends and brandsPossess a strong sense of leadershipExcellent communication skillsMaintain the ability to stay composed during stressful situationsAbility to create and sustain great relationshipsExperience in setting team targets and driving salesTo be immaculately presented and representative of the brandBenefitsCompetitive basic hourly rateGenerous bonus structureAmazing employee discountsFabulous shoes!

Created: 2025-06-28