Logistics Operations Coordinator

Job Description Logistics Operations AdministratorLocation: Team Valley, GatesheadCompany: NEPS LogisticsJob Type: Full-timeOnsite Role (Not Hybrid) Please only apply if local to the area.About NEPS LogisticsNEPS Logistics is a growing logistics and transport operation providing reliable delivery andoperational support to businesses across the UK. As our operations expand, we are looking for aLogistics Operations Administrator to support the day-to-day coordination and administration of ourlogistics activities.This role plays a key part in ensuring deliveries run smoothly by managing documentation, updatinginternal systems, coordinating with drivers and subcontractors, and supporting the operations team.Key Responsibilities Process, check, and upload PODs (Proof of Delivery) accurately and efficiently Liaise with drivers, couriers, and subcontractors to confirm ETAs and delivery status Update internal transport systems with delivery progress and job completion Prepare quotes and cost jobs for customers Coordinate deliveries with logistics partners and subcontractors Communicate with customers regarding delivery updates, quotes, and operational queries Prepare and maintain delivery documentation and operational records Support the operations team with general administrative tasks Identify and flag delays, missing PODs, or operational issues to the operations team Maintain accurate records for all logistics movements across the businessSkills & Experience Previous experience in logistics, transport administration, or operations support preferred Strong organisational skills with excellent attention to detail Confident communication skills when dealing with customers, drivers, and subcontractors Ability to work effectively in a fast-paced logistics environment Strong IT skills including email, spreadsheets and transport management systemsPersonal Attributes Highly organised and reliable Proactive with strong problem-solving ability Able to prioritise tasks and work under pressure Team player with a professional approachWhat We Offer Competitive salary (dependent on experience) Supportive working environment On Site Parking Opportunities to develop and progress

Created: 2026-03-20