Internal Sales Assistant

Job Description Location: Gainsborough, DN21 1QTAbout Meditrade UK Ltd.:Meditrade UK Ltd. is the UK arm of one of Europes leading healthcare and hygiene solutions providers, with over 35 years of experience in medical and PPE consumables. Established in 1988, Meditrade has evolved from a manufacturer of medical disposables to a trusted partner supplying over 1,500 products - including gloves, protective clothing, cleaning consumables, waste sacks, paper hygiene products, disposable aprons, wound care, and surgical accessories.In the UK we supply the NHS, private healthcare, care homes, major retail chains, supermarkets, hospitality, catering, janitorial, and industrial distributors. As part of a family-run European group, we are proud of our reputation for quality, reliability, and strong customer relationships - driven by our ethos of #PassionInHealth.The Opportunity:We are looking for an organised, efficient and proactive Internal Sales Administrator to join our busy sales team in Gainsborough.This is a full-time, office-based role that plays a central part in our customer service and sales operation. You will handle inbound customer enquiries, process orders accurately, and provide daily administrative support to the wider sales team and key account managers. Youll work closely with both sales and operations to keep customer orders moving smoothly and promises delivered on time.This is a great opportunity for someone with at least 1 year of office-based experience who is looking to develop their skills in a fast-moving B2B sales environment.Key Responsibilities:Handle inbound sales enquiries via phone and email - responding promptly and professionally with accurate product and pricing informationProcess customer orders efficiently and correctly in our ERP systemPerform product code match-ups and cross-referencing to meet customer specificationsCheck stock levels, coordinate with the warehouse/operations team, and keep customers informed of availability and lead timesSupport the external sales team with day-to-day account tasks (price checks, order tracking, sample requests, credit notes, etc.)Keep customer records, quotes and sales documentation well organisedAssist with preparing sales reports, customer data and materials for team meetingsAct as the key link between sales and operations - ensuring clear communication and smooth processesHelp improve internal sales workflows and admin procedures over timeWhat Were Looking For:At least 1 year of experience in an office-based admin, customer service, sales support or similar roleStrong Microsoft Excel skills (comfortable with filters, sorting, basic formulas, pivot tables an advantage)Confident and clear communicator - both on the phone and in emailHighly organised, detail-focused and efficient at managing multiple tasksProactive - you notice issues early and take initiative to resolve themTeam-oriented - you enjoy supporting colleagues and working collaborativelyKeen to learn and develop within a commercial business(Experience in sales admin, wholesale, distribution or hygiene/medical/PPE products is helpful but not required - full training will be provided.)What We Offer:Competitive salary - depending on experience25 days annual leave + bank holidaysPrivate healthcare and company benefits packageFull-time office-based role in Gainsborough (modern office, free parking)Comprehensive training and ongoing supportClear progression opportunities into more senior sales support, coordinator or internal account rolesStable position in a growing, family-run business with strong European backingWhy Join Us?Youll be a vital part of a close team that keeps customers satisfied and sales running smoothly every day. The role offers real variety, direct involvement in a commercial business, and genuine scope to grow your skills and responsibility over time.If youre organised, enjoy customer contact and supporting a sales team, and want a full-time office role in a respected B2B company - wed love to hear from you.

Created: 2026-03-07