Care Operations Manager

Care Operations Manager (Registered Manager) Location: Based in Frodsham office - 3 sites across Cheshire Hours: Monday to Friday, finish 5pm Basic Salary: 50,000 to 60,000 Full-Time | Permanent | Private Home Care Provider We're recruiting for a senior Care Operations Manager / Registered Manager to take full operational ownership of three local home care sites , acting as the day-to-day lead when the business owner is off-site. This is a hands-on, commercially aware leadership role for someone who can run the operation end-to-end : people, rotas, capacity, compliance, quality, and performance. You'll have genuine autonomy to make decisions, solve problems quickly, and keep standards consistently high across all sites. The Role As Care Operations Manager (Registered Manager), you will: Be the operational lead across three sites , ensuring smooth day-to-day delivery Act as Registered Manager for regulated activity (CQC) and lead inspection readiness Own rota, scheduling and capacity planning , ensuring the right care at the right time Drive staffing performance : recruitment pipeline, onboarding, retention, supervision and culture Ensure strong quality systems : audits, spot checks, call monitoring, care plans, risk and medication processes Lead on safeguarding, incidents, complaints and all required notifications Manage and improve KPIs (compliance, continuity, missed calls, punctuality, capacity, customer feedback) Work closely with the owner on commercial performance , efficiency and growth, including improving productivity Build strong relationships with clients, families, professionals and stakeholders to protect reputation and service quality Who This Suits You'll likely be a current or recent: Registered Manager (Domiciliary Care) with strong operational control Branch Manager / Operations Manager within home care Peripatetic / Multi-site Manager with a track record of stabilising and improving services What We're Looking For Proven experience in domiciliary care operations (multi-site exposure is highly desirable) Confident managing rotas/scheduling , capacity, and day-to-day problem solving Strong working knowledge of CQC regulations and the Fundamental Standards A leadership style that is visible, organised and decisive Commercial awareness and ability to balance quality with performance Level 5 Diploma in Health & Social Care (or working towards) Full UK driving licence and access to a vehicle Why This Role? A rare chance to be the operational number two in a growing business High autonomy and trust - you'll run the sites , not just 'manage compliance' Monday to Friday structure with a clear focus on operational control and service standards Real scope to improve performance and shape how the services are run Reference: BBBH35046 TPBN1_UKTJ

Created: 2026-01-15