Store Manager

We are looking for a full-time Store Manager for our Marella store in Belfast.Main Responsibilities:Manages, coordinates, motivates the sales team to meet sales objectives by training and mentoring staff;Responsible for recruiting, supervising and appraising staff;Enhances the team's knowledge in terms of product and service, using the tools and systems provided;Responsible for managing budgets and setting/meeting sales targets;Undertakes store administration duties such as managing store budgets and updating store reports;Delivers excellent service to ensure high levels of customer satisfaction;Deals with customer queries and complaints;Proactively suggests strategies to attract new customers, expand store traffic, and enhance brand awareness in the market;Actions pricing strategies according to Head Office guidance and oversees stock control;Liaises with HQ;Acts as ambassador of the customer-centric logic within the store;Works in compliance of HQ corporate guidelines and procedures;Ideal Candidate will have:High school diploma or equivalent qualification;Bachelor's degree is a plus;Significant past experience as store manager in the fashion/luxury industry;Experience with contemporary brands is a plusExcellent selling skills;Strong analytical skills. Ability to analyze store KPIs and produce synthetic feedbacks for the HQ;Strong leadership, customer service-orientation and customer management abilities;Excellent communication and interpersonal skills;Fluent in English;Ability to use digital devices, and programs Microsoft Excel and Word;

Created: 2026-02-06