Customer Service Manager

Internal Sales Team Manager Bournemouth- Hybrid (2 x a month minimum) 45k The Company This company are well-established in the Kitchen and Bathroom sector with over 20,000 products and a huge online presence. They are looking to recruit an experienced Sales Manager to oversee their inbound sales team, who service customers via telephone, email and live chat. The Role As the team manager, you would: Hold overall responsibility for the teams performance Analyse sales data Develop and implement the sales strategy Train and mentor team members Monitor and manage performance Manage sales forecast and pipeline The company operate a flexible hybrid working policy with a minimum office attendance of 2 x a month for team meetings. The Candidate Previous experience managing a team of telesales or internal salespeople, ideally involving online/ecommerce sales. Hands-on leadership style An ability to develop and motivate team members The Package Salary up to 45k (DOE) 25 days holiday, plus the ability to buy/sell up to 5 days 500 budget to set up your WFH space Free onsite gym at the office Enhanced maternity/paternity pay EAP/GP in your pocket/Headspace subscription Dog friendly office. TPBN1_UKTJ

Created: 2025-11-10