Office Manager

Job Description Office Manager Ground Operations | Heathrow (Terminal4 HQ) Location: Heathrow Airport Terminal4 (Head Office)Contract type: Permanent, Full-time, 40hours/week (including occasional early/evening shifts)Salary: Competitive (depending on experience) + benefits_About Us_Were a leading ground operations provider at Heathrow, delivering ramp, passenger, cleaning and support services . Our commitment to safety, operational excellence, and customer satisfaction drives everything we do. Role Overview As our Office Manager, youll support the Terminal4 management team in delivering efficient, compliant, and professional back-office operations across finance, administration, and facilities. Key Responsibilities ttOversee comprehensive office operations: travel arrangements, POs, meeting coordination, document production, and stock management ttManage uniforms, PPE, and logistics to support ramp and passenger services teams ttMaintain attendance and timetracking systems; monitor labour costs and report metrics weeklyttAdminister office facilities: maintenance requests, vending, stationery, first aid, etc. ttEnsure regulatory compliance (Health & Safety, HAL) and adherence to internal policies ttOrganise and minute operational meetings; coordinate with airlines, third-party providers, and internal departments ttAct as HR/Finance liaison: process purchase orders, invoices, and reimbursements ttMonitor office environment; resolve issues with HVAC, equipment, furniture as necessary ttPromote company values: integrity, safety, collaboration, quality of service Essential Experience & Skills ttProven administrative or office management experience (ideally in aviation/ground operations)ttStrong knowledge of Microsoft Office and office systems ttExperience with procurement processes, purchase orders, invoicingttExceptional organisation, prioritisation and attention to detailttExcellent communication verbal, written, and minute-taking skillsttAbility to work autonomously and under pressure Desirable ttUnderstanding of airport and security procedures ttPrior exposure to HR / finance systemsttExperience supporting operational teams in a high-pressure environment Benefits ttCompetitive salary ttHealth & wellbeing supportttOpportunities for professional developmentttEngagement in aviation industry events How to Apply Please submit your CV to [email protected] with a tailored cover letter highlighting your office/operations support experience in a fast-paced, regulated environment.

Created: 2025-06-21