Customer Service/ Sales Team Leader

Job Description Are you a results-driven Customer Service Team Leader ready to step into a role where you can influence performance, drive sales, and lead from the front?Were partnering with a market-leading organisation known for its quality products and outstanding customer experienceand theyre looking for someone who can turn service into sales.Why this role stands out:Real opportunity to shape a team and drive measurable resultsBlend of customer service leadership + sales/lead generation focusJoin a business with a strong reputation and growth mindsetWhat youll be doing:Lead, coach, and motivate a customer service team to hit and exceed service 'sales targetsUse KPIs and data to drive performance, accountability, and continuous improvementTurn customer interactions into qualified leads and booked sales opportunitiesEnsure a seamless customer journey while handling escalations with confidenceBuild and manage a strong pipeline using CRM toolsWhat were looking for:Proven experience leading teams in a target-driven, fast-paced environmentStrong background in B2B sales, lead generation, or commercial customer serviceA natural leader who can inspire performance and deliver resultsHighly organised, proactive, and confident using CRM systemsSomeone who sees opportunity in every customer interactionIf youre passionate about this position or are keen to hear more, please click on apply as soon as possible.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications we receive it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days please assume that on this occasion your application has not been successful.

Created: 2026-04-26