Complaints Handler (French Speaking)

Complaints Handler (French Speaking)4 Month Initial Contract UK (Remote)Competitive Day Rate Meraki Talents client are currently adapting their setup in the French market, particularly in relation to the handling of formal complaints via regulators and looking for individuals with a strong regulatory and operational background.Requirements:Proven experience in managing complaints under French legal and regulatory frameworksIn-depth knowledge of French consumer protection laws, GDPR, and applicable banking regulationsProficient in Salesforce (CRM tools); familiarity with Cebelian is a plus, or ability to onboard quicklyStrong analytical and problem-solving skills, with a structured and detail-oriented approach to documentationFluent communication skills in both French and English, written and verbalDemonstrated experience collaborating with legal teams and engaging with regulatory authoritiesPrior experience in the banking sector is mandatory

Created: 2025-07-23