Insurance Officer / Administrator

Job DescriptionAbout the roleAs an Insurance Officer, you will provide essential administrative and operational support to theCouncil insurance function, helping to ensure that insurance claims are managed efficiently and inaccordance with financial regulations and best practice.nWorking within the Accountancy team you will provide support handling insurance claims from initialnotification through to resolution. This will include liaising with internal colleagues and a range ofexternal partners such as insurance brokers, insurers, claims handlers, solicitors and loss adjusters toprogress claims effectively.nYou will be responsible for maintaining and updating the insurance claims database and assisting withthe development of associated systems and processes. You will also assist with the annual insurancerenewal process, providing insurancerelated advice where appropriate, and contributing to reports forsenior officers, members and partner groups.nAbout youWe are looking for a wellorganised and detailfocused individual with a good general education(including GCSElevel Maths and English or equivalent). You will also have excellent communication andinterpersonal skills,and be confident working with a wide variety of stakeholders as you shareinformation and advice, along with also being a great team player. Strong literacy, numeracy and ITskills, with the ability to use Microsoft applications confidently and accurately to manage informationand maintain records are also essential. Experience within the Insurance sector specifically of handlingand processing insurance claims would be an advantage.nAbout usOur last Local Government Association Peer Challenge highlighted that EDDC is a great place to work,with engaged staff and members and we couldnt agree more. Youll be joining an organisation thatputs people at the heart of everything we do, working collaboratively with our communities to delivernhighquality services and create an outstanding place to live, work, visit and enjoy. With a strong focuson wellbeing, a highly flexible and supportive hybrid Worksmart approach, and a commitment tocontinuous learning and development, you can be confident of joining a workforce culture wherecolleagues are empowered to be Happy, Healthy and Here.

Created: 2026-04-30