Lettings and Tenancy Advisor / Property Coordinator

Lettings and Tenancy Advisor / Property Coordinator who has previous experience in a Lettings / Housing / Property or Administrative support role, with excellent communication and interpersonal skills is required for a well-established housing association.If your skills, experience, and qualifications match those in this job overview, do not delay your application.This role is known within the organisation as a Lettings Officer.SALARY: 27,313 per annum + Excellent BenefitsLOCATION: Hybrid Working (you must be within a commutable distance to Evesham)JOB TYPE: Full-Time, PermanentWORKING HOURS: 37 hours per weekJOB OVERVIEWAre you an organised, customer-focused professional with a passion for housing?We have a fantastic new job opportunity for a Lettings and Tenancy Advisor / Property Coordinator who has previous experience in a Lettings / Housing / Property or Administrative support role, with excellent communication and interpersonal skills.Working as the Lettings and Tenancy Advisor / Property Coordinator you will take ownership of the lettings journey from pre-tenancy assessments, right through to sign-ups ensuring customers move into their new homes smoothly and with the right support in place.DUTIESAs the Lettings and Tenancy Advisor / Property Coordinator your duties will include:Advertise and allocate vacant homes via Local Authority nominations, direct marketing, or estate agentsCarry out pre-tenancy and affordability assessments to ensure suitable and sustainable tenanciesPrepare offers, tenancy agreements, and manage sign-ups for new tenants, including new developmentsSupport existing tenants through the termination process, reducing void times and rent lossWork closely with internal teams and external partners to ensure a seamless and positive lettings experienceMaintain accurate records, complete CORE data uploads, and contribute to service improvementsCoordinate garage lettings, temporary accommodation furniture orders, and void property processesAttend and chair allocation panel meetings, including those for Extra Care schemesCANDIDATE REQUIREMENTSAs the Lettings and Tenancy Advisor / Property Coordinator you will have:Experience in a similar Housing / Lettings / Property or Administrative support roleStrong communication and organisational skillsGood IT literacy (especially MS Office)Customer-first approach with the ability to handle sensitive situations confidentlyA flexible and positive team player, able to work across different services and locationsMaths and English GCSEs (or equivalent)A valid driving licence and the use of a vehicle insured for business useDesirable (but not essential)Level 2 qualification in Housing, Advice and Guidance (or willingness to work towards it)Familiarity with QL housing systems or similar softwareKnowledge of social housing or working with vulnerable customersBENEFITSFlexible workingHoliday buying and selling schemeA days paid leave for your birthday or annual celebration2 days paid leave to help with a house move once you have completed your probationary periodLife assuranceHealth cash plan, which includes a range of treatments including dental treatment, physiotherapy, consultation and 24 hour free confidential helplineCompany contribution to mindfulness and fitness. For example, discounted gym membership, fitness classes or mindfulness appsOnline discount with a number of retail shops, supermarkets, cinema, insurance and holidaysFunded training and sponsored qualifications2 days paid volunteering leave per yearAPPLY TODAYBy submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.JOB REF: AWDO-P13674Full-Time, Permanent Housing Tenancy and Property Management Jobs, Careers and Vacancies. Find a new job and work in Evesham, Worcestershire, West Midlands. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.AWD-IN-SPJTPBN1_UKTJ

Created: 2025-07-19