Head Waiter - Euston Road

Head Waiter - Euston RoadHead WaiterSince 2006 we have been the UK's home of ethically sourced, grass-fed beef, cooked over charcoal and paired with our award-winning wines and cocktails. We became B Corp certified in 2022 and are the only restaurant group in the UK to place in the Best Companies for 13 consecutive years, meaning we have some of the happiest people in the industry working here! This is alongside raising over £1million for Action Against Hunger and being rated as one of the most sustainable groups in the country. As a Head Waiter, you set the standard for service and support the team to deliver exceptional guest experiences.What You'll DoLead by example on the floor, delivering exceptional serviceSupport and train the waiting team to reach Hawksmoor standardsTake ownership of sections and VIP tablesAnticipate guest needs and ensure a seamless experienceHelp drive sales through menu knowledge and confident recommendationsWho You AreStrong experience as a Waiter in a quality, high-volume restaurantConfident, professional and love leading by exampleExcellent communication and teamwork skillsAmbitious, with potential to move towards Supervisor or ManagementOur ValuesWelcome Everyone – we are warm, welcoming and help everyone feel comfortable being themselvesWork Hard and Be Nice to People – we balance hard work and ambition with integrity, kindness and funHit Hawksmoor Standards – we all take accountability for the part we playKeep Evolving – we continue to develop through listening, learning, feedback and new ideasBenefits28 days’ holiday (including service charge)Free staff meals on shift + 50% off for visits with loved onesPaid overtime on salariesIncome protection & death-in-service coverPaid annual volunteer daysWagestream early wage access and financial wellbeing toolsReferral bonuses from day oneExclusive savings on travel, shopping & experiencesRestaurant welfare budget for snacks, drinks 'supportFull training package: Food Safety, H&S, HR quals + management programmeEnhanced maternity & paternity leaveWe’re building a team that reflects the richness and diversity of the communities we serve. At Hawksmoor, we welcome everyone and believe in creating a workplace where individuality is celebrated, kindness is key, and high standards are met together. Whether you’re just starting out or looking to grow your career, we’re committed to supporting you every step of the way so you can thrive and be happy at work. If you're excited about this role but aren't sure if you meet every single requirement, please apply anyway. You might be just who we’re looking for.

Created: 2025-11-27