Community & Content Executive

Job Description Community & Content Executive (Liquidation.store)Location: Erith, Kent UKType: Full-timeSalary: 25k + performance bonusStart date: ASAPAbout Liquidation.storeLiquidation.store is building the UKs go-to platform for liquidation, clearance, and surplus stock helping businesses recover value from excess inventory while giving customers access to unbeatable deals. Were fast-moving, ecommerce-led, and obsessed with building trust, transparency, and community around smarter shopping.Were looking for a Community & Content Executive to help grow our audience, build loyalty, and bring our brand to life through content that informs, engages, and converts.The RoleThis is a hands-on role combining content creation, social media, and community management. Youll be the voice of Liquidation.store across our channels, turning everyday stock drops into exciting stories, and creating content that makes liquidation shopping feel accessible, fun, and credible.Youll work closely with the founders, ecommerce team, and customer support to ensure our content supports the wider growth plan: awareness engagement conversion retention.Key ResponsibilitiesContent Creation & Publishing Create high-quality, on-brand content across: Instagram / TikTok / Facebook Produce content around: New stock drops and deal of the day, Product highlights and bundles, How liquidation works (education content)Community Management Be the voice of Liquidation.store: Reply to comments and DMs Customer Service Encourage UGC and customer reviews Help to build a community culture Build excitement about product drops Identify and engage with Micro-influencers, deal pages, relevant Facebook groups / forumsSocial Growth & Strategy Own the weekly social plan and content calendar Monitor trends and create reactive content quickly Work with the ecommerce team to align content with: Stock availability Campaign launches Seasonal demand Test and improve content formats: Reels, TikTok trends, UGC-style videos Carousel explainers Story polls, Q&As, countdownsPerformance Tracking Track key metrics and report weekly: Engagement, reach, follower growth Website clicks, email sign-ups Content that drives conversions Use insights to continuously improve output and strategyWhat we are looking for:Dynamic, commercial minded creative with the ability to adapt and learn in a fast moving environment.Either experience of business content generation or active personal content creation within instagram & tiktok.Exceptional customer service and problem solving skillsStrong writing skills and ability to adapt tone of voice Confident creating content using a phone (shoot/edit/post) Comfortable on camera (or directing others) Organised and able to manage multiple tasks and deadlines Commercial mindset: understands content should drive sales, not just likesBonus Skills (Nice to Have)tBasic design skills (Canva)tVideo editing skills (CapCut / Premiere / Final Cut)tExperience with ecommerce brands or marketplacesWhy Join Liquidation.store? Be part of a fast-growing ecommerce brand early High autonomy: your ideas will shape the brand Real impact: your content will drive growth and revenue Opportunity to grow into a Content Lead / Community Manager role

Created: 2026-03-12