Customer Service Administrator

Customer Service Administrator / Accounts Assistant Hours: Monday to Friday, 9:00 AM5:30 PM (1-hour lunch) Our client, a well-established and fast-paced organisation in the warranty services sector, is currently seeking aFull-Time Administrator / Accounts Assistantto join their busy team. This is a fantastic opportunity for a confident and organised individual to take on a varied support role within a collaborative environment.Key Responsibilities: Handling inbound telephone calls from customers, retailers, and claims agentsNavigating and updating the warranty claims portalManaging email correspondence with retail partnersCoordinating parts ordering and delivery trackingRaising invoices and processing daily bank transactionsSupporting credit control processesAddressing and resolving occasional customer or retailer complaintsKey Requirements: Excellent telephone communication skillsthis role is primarily phone-based, so confidence and clarity are keyBasic accounts knowledge is essential (e.g., invoicing, transactions)Previous claims experience is preferred but not essentialStrong attention to detail and the ability t...

Created: 2025-07-26