Jewellery Sales Associate

Job Description We are looking for an enthusiastic and friendly Jewellery Sales Associate to join our Edinburgh team, based at our stunning two-floor jewellery shop on Hanover Street, just off Princes Street.The successful applicant will provide excellent customer service, assisting customers with jewellery purchases and special orders, answering enquiries, and providing after-sales care. This is a permanent, part-time position, negotiable 3-4 days per week. The ideal candidate will be time-flexible, and the position will include working weekends on a rota basis and providing holiday cover.We value our employees and pride ourselves on offering a fun, positive and supportive working environment. We provide training, a generous wage and commission structure, company pension and holiday entitlement (based on length of service), and a fantastic staff discount.ResponsibilitiesMeet & greet customersAssist customers with enquiries and purchasesAccurately handle orders, refunds and VAT-related salesComplete customer orders and jewellery repair formsClean and maintain the shop, jewellery, and other shop goodsAssist with shop stock ordersAssist with end-of-day sales reports and reconciliationsKnowledge & ExperienceEssentialCustomer-focused, taking pride to always give excellent customer service.Excellent communicator with excellent organisational skills.Accurate and self-motivated, taking pride in work and appearance.An aptitude for working as part of a team, adapting to challenges as they arise.Good IT skills.Flexibility to work weekends and holidays as required.DesirableExperience in jewellery sales, design or manufacture would be advantageous.Qualifications & AchievementsDesirable A jewellery-related qualification from an approved body.Find out more at https://sheilafleet.com/pages/job-vacancy-edinburgh-sales-associate

Created: 2026-03-20