Head of Contracting Operations

Head Of Contracting OperationsAbout the roleWe are on the lookout for an experienced construction professional to join our busy contracting team to spearhead our operational division. This person will be responsible for the overall strategic operational direction of our contracting brands and will be looking after project operations on our large and complex works.Key duties to include:Providing strategic direction for operational aspects of WICC contracting brands, sharing ideas and plans with brand Directors supported by key data, market trends and insights.Provide monthly updates to brand Director on key elements of Design & Build progress.Identifying operational process improvements and opportunities to help support brand growth and innovation.Producing project costs and overall responsibility for budget management through operational phase on complex Design & Build projects, maintaining strong communication with Accounts team throughout the project lifecycle.Attending site during the sales process, providing invaluable operational insights and expertise to Sales teams.Being a presence on site and a key point of contact for our clients at project launch, during operations and at project completion.Prioritisation of jobs and operational tasks, supporting the coordination and workflow of wider team members to ensure deadlines and expectations are metBeing a champion of health and safety and compliance on site, helping to educate and enforce standards in line with the latest legislation.Coordination and management of external sub-contractors on Design & Build projects.Direct line management of Project Manager, including holding 1-2-1 meetings and supporting with personal development.Leading on weekly operational meetingsAttending job cost analysis meetings, providing insights and data as requiredAttend any other key weekly internal meetings and handovers with operational teamProviding direct support to brand Director, offering invaluable insights into process improvement and compliance regulations.About you:For us team fit is super important, below are a few characteristics that we think could lead to success in this role:Excellent attention to detail & accuracyStrong leadership experience and attributesStrong emotional intelligenceStrong sense of integrity and professionalismConfident and able to get the best out of peopleExcellent communicatorKey knowledge and experience:We will be looking to this person to help us drive our contracting brands forward, as such there are some key must have experiences that we are looking for:At least 10 years of running large construction projects (£200k-£1mill value, ideally commercial interiors)Excellent knowledge of building compliance and regulationsExcellent knowledge and experience of building cost management or modelsStrong experience and ability to read complex site drawingsExperience of managing site based teamsExperience of leadership and team developmentFull, clean driving licenseAbout the CompanySince our founding in 1974, we have grown into a leader in the commercial interiors industry. Established by Gary Hough, we began as a regional contractor and rapidly expanded. Over the years, we have diversified with the launch of several specialist brands, becoming a trusted provider of end-to-end workplace solutions.With over 50 years of experience, we are dedicated to creating exceptional workspaces, from ceilings to floors, while investing in our future growth. We see potential in our team, and they see huge potential in us.Certified as a Great Place to Work™Need proof of our great company culture? We’ve got a certificate for it!We’ve been certified as a Great Place to Work™ based on our company culture, perks, support and values. Our staff will always be our priority and this certification allows us access to insights, analytics and workshops to continue to develop our people strategy.Company PerksWe offer an excellent employee benefits programme because we believe that a great process starts with great people. We recognise and reward our brilliant team with perks that include (but are by no means limited to):

Created: 2025-08-01