Area Delivery Unit Manager

Were Hiring! AREA DELIVERY UNIT MANAGER London! Join the Evri Delivery Team! Ready to shape the future of final-mile delivery? Join a team where your ideas, leadership and operational expertise will directly influence customer experience across the UK. At Evri, we're transforming the way parcels reach doorsteps, and we're looking for someone who wants to make a real impact. This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us! As an Area Delivery Unit Manager , you'll play a key role in driving the performance, quality and efficiency of Delivery Units across your area. Working closely with Area and Regional leadership, you'll design, implement and improve the Delivery Unit model ensuring it remains commercially strong, operationally effective and capable of delivering an exceptional service to our couriers, contractors and customers. You'll provide critical operational expertise, support the development of training and standards, influence strategy, and lead on planning for peak volumes. This is a role where your insight will shape processes, your leadership will lift performance, and your decisions will help deliver a best-in-class final mile. Responsibilities Provide operational expertise on sourcing, financial models, standards and performance for Delivery Units Design and coach the implementation of improvements to drive Delivery Unit performance Ensure Delivery Units are prepared for volume forecasts, especially during Peak Develop and enhance training and materials for Delivery Unit Controllers to support continual performance improvement Lead continuous improvement in areas such as sourcing, resourcing, quality, cost or training Use financial and performance insights to support operational changes that boost customer and client satisfaction Interested? Here's what you'll need to be successful Current UK driving licence IOSH qualification (or equivalent) Experience within a self-employed courier model or final-mile delivery environment Strong background in customer-facing or customer-focused industries Proven experience coaching, motivating and supporting colleagues Confident problem-solver with strong planning and contingency skills If you're passionate about operational excellence, motivating others and driving meaningful change in the delivery network, we'd love to have you on the Evri Delivery Team. At Evri, we know we only grow if our people do too. That's why we're committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves. We're on a journey to better represent the customers we serve around the UK. We're committed to removing barriers and ensure that each person at Evri is valued for who they are, and what they bring to our business. We are Evri. Where everyone is welcome. We're excited for the future. Let's deliver it together TPBN1_UKTJ

Created: 2026-02-04