Store Manager

Job Description Looking for a new opportunity in retail? Want to build your skills, support a great team and help customers feel welcome?About UsAs a Store Manager at our Merry Hill store youll contribute to leading that team. Youll help to make the store a friendly place where customers can get expert advice and right products!Were home to three incredible brands: Cotswold Outdoor (camping, hiking), Runners Need (running), and Snow+Rock (winter sports), and we stock some of the best outdoor names out there, from Patagonia, The North Face, and Rab to Garmin, Brooks, and Hoka, and much more.But were about more than just great gear. Alongside supporting adventurers, were also a destination for anyone who values style with substance. Many of our world-leading brands have become fashion icons in their own right, blending technical performance with contemporary design. Whether its premium outerwear for the city or high-performance kit for the mountains, our mission is to deliver exceptional products and service while promoting sustainability and a deeper connection to the outdoors.How will you make an impact?Our Store Managers drive the customer journey in our stores and deliver a memorable retail experience by:Leading, motivating, and mentoring the store team to adopt a customer first approachPerforming core retail operational procedures relating to inventory and stock, audits, and bankingPresenting the store to a high standard in line with the brand visual merchandising guidelines, including implementing seasonal promotions and campaignsCommunicating with our People and Product Development team to provide your team with opportunities for development and progressionDemonstrating your understanding of KPIs and performance metrics to analyse and improve your stores performanceRecruiting, training, and onboarding new colleagues with support from our People Resourcing teamYoull fit right in ifYou have experience running a store including budgeting and planning, operational activities, and visual merchandisingYou lead with a customer first approach and are happy to advise and help customers find the perfect product for their adventureYou know how to build and develop a great team who share your passion for customer service and the outdoorsYou strive to continuously develop and improve yourself, the store, and your teamWhat youll get from usWe know that to lead well, you need to feel supported. As an Assistant Store Manager youll be trusted to make an impact and well make sure youre rewarded for it. Heres whats on offer: Competitive salary plus a yearly bonus of up to 4,395 40-60% discount on top outdoor brands across our stores 33 days holiday with the option to buy more Ongoing training and development, including leadership support and expert sessions from leading brands Free, confidential wellbeing support whenever you need it Extra savings on everyday spending like groceries, travel, gym memberships and more through our perks platform...... But there's more, for a full list of what we offer check out our website Rewards And BenefitsReady to take the next step in your retail career? Apply today and start your journey with us.

Created: 2026-03-20