Property Services Manager

Property Services Manager - East London | £50,000 + Discretionary BonusesFull-time | Permanent | Monday - Friday. 5:00pm finish (minimum 4 Saturdays per year with time off in lieu)A fast-growing shared accommodation provider in London is looking for an experienced Property Services Manager to lead and elevate their property management and internal service teams. Based in East London this senior leadership role offers a rare opportunity to shape service delivery across thousands of properties in one of the capital’s most ambitious property businesses.As Property Services Manager, you’ll oversee a busy department that includes property managers, maintenance operatives, cleaners, and builders. You’ll be responsible for driving operational excellence, ensuring compliance, and fostering a high-performance, service-first culture.You’ll also work closely with senior leadership to help steer strategic improvements as the company continues its rapid expansion.Key ResponsibilitiesLead and develop a team of property managers and service staffEnsure high standards of service and maintenance delivery across all propertiesAct as escalation point for complex tenant and maintenance issuesImplement and monitor performance metrics, training, and support systemsPromote cross-department collaboration to improve overall efficiencyEnsure compliance with relevant legislation and internal policiesCultivate a proactive, solutions-driven culture within your teamWhat We’re Looking For:Proven experience in a management role within property services or a customer-facing environmentStrong leadership and team development skillsExcellent communication, negotiation, and problem-solving abilitiesA high level of professionalism, resilience, and initiativeNFoPP or Propertymark Level 3 qualification (or willingness to complete)Degree-level education preferredFamiliarity with Fixflo is an advantageFluent English; additional languages are a plusWhat You’ll Get:£50,000 base salary plus access to discretionary bonusesCareer growth within a high-performance, fast-paced businessA vibrant, supportive team culturePaid holiday, your birthday off, and a company pensionRegular team incentives, socials, and annual company eventsIf you’re a motivated and capable leader looking for a new challenge in London property services, we’d love to hear from you.rose@ // 0207 0483304

Created: 2025-07-23