Customer Advisor - TradePoint

Job Description Overview Customer Advisor - TradePoint Part time - 13.25 hours per week WEEKENDS ONLY & 18.75 Monday to Sunday 3 Month Fixed Term Contract Shifts available Monday - Sunday, 7.00am - 10.00pm UK Notional hourly rate 12.71 per hour B&Q Doncaster We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home theyll love. Join us as a TradePoint Customer Advisor and youll help deliver a great experience for our TradePoint members by engaging, listening 'selling the right products 'services. What's the job? The heart of the Tradepoint counter, youll deal with all kinds of trade members every day. Youll take ownership of your TradePoint members & get to know them & their business through great conversations meaning youre in the best position to recommend the right products and services for them.What We NeedA great communicator and team worker with the ability to get on with all kinds of colleagues and customers. You adjust your approach in different situations, you know how to build relationships with customers & youve got an eye for a new business opportunities. Youll love helping your trade members get great value for themselves and their clients, through promotions and signing up of our trade loyalty scheme. Youll be happy to continuously develop your skills through training and by learning from others. Youre happy to pitch in as part of a team too, and flexible enough to work on a rota that includes weekends, evenings and bank holidays. What's in it for me? As part of a great team, youll be valued for who you are.Were committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits and lots more! We also provide generous breaks to make sure youre refreshed and able to perform at your best.So we can support you during the application or interview process, please contact [email protected] for any recruitment adjustments.

Created: 2025-12-12