Housing Debt Recovery Officer

One of my local government clients is seeking a Housing Debt Recovery Officer to join on a temporary contract. This is a great opportunity for someone with experience in housing debt management or arrears recovery within a local authority or housing association. Key Responsibilities: Manage and process former tenant debt accounts Review reports and identify outstanding debts Communicate with former tenants via phone, email, and letter to arrange repayments Use search tools to carry out debt checks, tenancy history, and trace references Dispute recharges where necessary and liaise with internal teams Maintain accurate records and update internal systems Produce reports and work through workloads methodically This role does not require home visits Requirements: Experience in a similar housing or debt recovery role (public sector preferred) Strong organisational skills and the ability to work independently Excellent communication skills via phone, email, and written correspondence Good knowledge of housing systems and Microsoft Office Experience disputing recharges is desirable If interested in this role please send your CV to Lee-Jaun at Coyle Personnel Ltd.

Created: 2025-10-28