HGV Compliance Administrator

Job DescriptionCertain Advantage is hiring for a temp HGV Administrator in Derby. Great rate of pay and a fantastic location with free parking on site.Job Title: HGV AdministratorLocation: DerbyPay Rate: 14.00 per hourContract Type: Temporary (3 months) Potential to go permanentWorking Hours: Full-time, 37.5 hours per weekSchedule: Monday to Friday, 8:45am 5:15pmStart Date: ASAPRole Overview:We are seeking a highly organised and proactive HGV Administrator to support a key operations team in Derby. This temporary role offers an excellent opportunity to contribute to a fast-paced environment while developing valuable experience, with potential for a permanent role for the right candidate.Key Responsibilities:Accurately log and monitor HGV Assist incidents from report through to resolution, ensuring minimal vehicle downtime.Collaborate with operations teams to resolve incidents efficiently, maintaining high levels of customer satisfaction.Develop and maintain strong working relationships with customers, providing regular progress updates and tailored reports.Investigate and resolve any customer disputes, ensuring thorough documentation and reducing the risk of recurrence.Maintain accurate, compliant records in line with the company Management System.Continuously review and improve internal processes, suggesting and implementing enhancements to boost operational efficiency.Ideal Candidate Profile:Experience in an administrative or logistics support role, ideally related to transport or HGV operations.Strong communication skills and confidence handling queries from both internal teams and external clients.Highly organised with a keen attention to detail.Strong problem-solving skills and a proactive approach to tasks.Handling a high volume of phone calls.Comfortable using Microsoft Office and internal systems for tracking and reporting.Why Apply?Competitive pay at 14.00 per hourImmediate start availableOpportunity to secure a permanent roleGain hands-on experience in a respected organisationOffice-based role with a supportive team cultureWorking with Certain Advantage We go the extra mile to find the best people for the job. If youre hunting for a role where you can make an impact and grow your career, well work with you to find it. We work with businesses across the UK to find the best people in Business Support, Legal, Finance, Marketing, HR, IT and Engineering. If this job isnt for you, head to certainadvantage.co.uk and register for job alerts and career guidance tips.

Created: 2025-07-06