Student Onboarding Graduate Intern (0158-25) - Derby, DE22 1GB

Student Onboarding Graduate Intern (0158-25) - Derby, DE22 1GBAbout the UniversityWe have one simple promise to make a positive impact. Through our ground-breaking research, teaching excellence and commitment to sustainable living, we are changing lives for the better.The University of Derby is a modern university with a modern outlook. Everything we do is driven by delivering excellence and opportunities for our students, our staff and our region.We have some of the best university facilities in the UK and achieve outstanding results for our teaching and research and have been awarded Gold in the prestigious Teaching Excellence Framework (TEF) 2023 making it one of the top universities in the country recognised for its outstanding student experience and student outcomes.Financially strong and seriously ambitious we offer our employees an inclusive culture that centres itself around staff wellbeing, where you can be confident you will receive all the help and encouragement you need to build a rewarding career with lots of opportunities to enhance your skills.About the College/DepartmentThe Registry support all aspects of the student journey, right from initial enquiry and application, all the way through to final award and student completion. We strive to provide an outstanding service to all our users and to be thought leaders in our fields of expertise, developing research informed practise. Registry teams work collaboratively with stakeholders to deliver a high-performance culture that promotes wellbeing, diversity and opportunity for all, supporting excellent student experience.About the RoleLocated within Admissions and/or the International Student Compliance team, this role will provide advice and support to current and predominantly prospective students on a wide range of practical issues including applications, the application process, offers, CAS issuance process, visas, EU settlement status, clearing and enrolment. The post holder will liaise closely with teams responsible for the onboarding and conversion of applicants to students, be this Admissions, Admissions Enquiry Team, International Compliance Team, Registry Operations, External Relations and the Student Hub.The post holder will play a key role in addressing applicant conversion through to enrolment contributing to a positive applicant experience, be that through the processing of an application, issuance of a Confirmation of Acceptance for Studies (CAS), advice and guidance, confirmation and clearing or enrolment support.The task of processing student records and awards involves multiple systems and therefore comfort and confidence with working across various technologies is key. In doing so, you will understand and adhere to the sequence, process and data capturing needs to feed management information and statutory returns.About YouThe ideal candidate will be able to demonstrate their ability to work effectively as part of a team in a fast-paced administrative environment. You will have strong organisational skills, with the ability to understand complex requirements, plan work efficiently, and manage competing priorities.You will be expected to work independently and take ownership of your work, whilst working collaboratively across the team. Excellent judgment in handling situations and interacting with people, responding professionally and appropriately at all times is essential to the role. Building and maintaining strong relationships across all levels of the organisation is key.If you are organised, professional and collaborative, we would love to hear from you!BenefitsGenerous annual leave entitlement of 38 days inclusive of bank holidays and concessionary days (pro rata)Local Government Pension SchemeSuite of holistic wellbeing benefits and support including family-friendly policies, generous sick pay provision and comprehensive Employee Assistance ProgrammeAccess to a variety of staff discounts at high street retailersDiscounted onsite gymCycle to Work schemeA flexible working environmentA commitment to personal and professional developmentKey ContactFor further information and informal enquiries regarding the role, please contact Andreea Coman, International Compliance Manager via [email protected] or Gemma Plant, Admissions Enquiries Manager, via [email protected] enquiries regarding your application and for sponsorship eligibility, please contact the recruitment team via [email protected] InformationThe University is unable to sponsor the employment of international workers under the Skilled Worker route for this role; however, applications are welcome from candidates who are able to demonstrate an alternative right to work in the UK.Please visit our website for more information. Closing Date: 31 Jul 2025 Area: Administrative Support Salary: 24,579 to 25,332 per annum (For exceptional performers, there is scope for further progression up to 29,132 per annum)

Created: 2025-07-18