Customer Service Executive

Job DescriptionCustomer Service & Sales Advisor // Dartford // 1x Fulltime // Fix Term ContractMy client is looking for a motivated and passionate Customer Service & Sales Advisor to join their growing team. If you thrive in a fast-paced environment and are committed to delivering exceptional customer service, this role could be the perfect fit for you.As a Customer Service & Sales Advisor, you will be the first point of contact for customers via phone and email. Your responsibilities will include handling inquiries, processing orders, managing returns, and ensuring world-class customer service. You will work both independently and collaboratively to meet performance targets while building strong relationships with customers.Key ResponsibilitiesProcess customer orders accurately and efficiently using Salesforce and SageManage time effectively to ensure high productivity and service qualityBuild and maintain strong customer relationships through excellent serviceProvide accurate stock and pricing information to customersResolve customer inquiries professionally and efficientlyCollaborate with internal teams to meet business objectivesWhat Were Looking ForCustomer-focused mindset with a passion for delivering great serviceExcellent verbal and written communication skillsProactive and self-motivated individual who thrives in a fast-paced environmentStrong problem-solving skills with a solutions-focused approachGood IT skills, including MS Office (Salesforce knowledge is a plus)Previous experience in customer service, retail, or operations is desirablePackage:Customer Services and Sales AdvisorFull time, 40 hours per week, 08:30-17:00Salary 27,477On site

Created: 2025-06-14