Service Designer

Job Description At Peregrine, were constantly seeking Specialist Talent that offer the ideal mix of skills, experience, and attitude, to place with our vast array of clients. From Project Change Professionals in large government organisations to Software Developers in the private sector we are always in search of the best talent to place, now.How Specialist Talent WorksAt Peregrine, we find the best talent for our clients. Unlike traditional contractors, where you are hired by the client, you remain a permanent employee of Peregrine, with access to all our standard benefits:A Permanent PositionLife Assurance5% annual bonusPension Scheme Employer matched to 5%Voluntary Benefits Health Cash Plan, Dental, Will Writing etcAnnual Leave 23 days rising to 27 with length of serviceSick Pay Increasing with length of serviceService Designer (Hybrid, Croydon) (SC CLEARED)Join Peregrine on a Major Government Transformation ProgrammePeregrine is supporting a large-scale transformation within a UK government department and were looking for a Service Designer to join the multidisciplinary team. The role is open to a range of experience levels, Associate, Mid-weight or Senior. Important: Active SC Clearance is required for this role. What Youll Be DoingDesigning and improving end-to-end services across discovery, alpha, beta and liveMapping user journeys, service blueprints, processes and touchpointsFacilitating workshops and co-design sessions with users and stakeholdersTranslating insights and research into practical service improvementsWorking closely with Product, UX, Research, Policy and Technical teamsPresenting findings, concepts and recommendations to senior stakeholders What Were Looking For(We are open to varied levels of experience)Active SC Clearance (essential)Experience designing services within multidisciplinary teamsStrong skills in journey mapping, service blueprints & prototypingAbility to unpack complex problems and simplify service flowsConfident running workshops and engaging with stakeholdersExperience in agile or iterative environmentsPublic sector / GDS familiarity is beneficial but not essentialAbout us: At Peregrine, we see beyond the immediate and look to the horizon. We build lasting, meaningful partnerships with our clients, and deliver flexible solutions for every resourcing need, both now and in the future. Together, we help our clients to engage, develop and harness the skills they need to achieve and grow the workforce they want.Our culture: At Peregrine we embrace fresh ideas, and we love learning fast. Our solutions are trusted and established, so we have the confidence of knowing we have a solid foundation. We rely on openness and honesty, and were always ready to help each other out. And we believe that our work can benefit society whether its finding the digital talent of the future or being a driver for social mobility.Our commitment to diversity: At Peregrine, were proudly committed to championing diversity and inclusion, with company-wide initiatives to drive greater social mobility and reduce our environmental impact. Our teams represent a huge breadth of cultures, languages, and ethnicities, and over 20 different nationalities. We also employ candidates from a range of educational and socioeconomic backgrounds. Our partnerships with numerous charities ensure that we can stay well-informed and continue to improve our practices for the future. It reflects in the way we recruit for our clients as we assist them in becoming more diverse.

Created: 2025-11-29